B2C e-Commerce Module
Your own online store, inside the ERP.
B2C e-Commerce brings your consumer-facing online store — storefront, catalog, cart, checkout, membership and shipping — inside the ERP. It works in real time with stock, price, orders and dispatch, so you sell without exporting data to a separate platform.
Online storefront and checkout for end consumers.
Overview
What it does
One system instead of the effort of keeping a separate e-commerce platform in constant sync with the ERP. B2C e-Commerce gathers the storefront, product catalog, cart, checkout, membership and shipping-and-returns on the same data. When a consumer orders, stock is reduced, the order is created and dispatch starts from that same data.
Scope
Sub-categories of B2C Commerce
Each sub-category manages a part of this process — all on the same data.
Online Store
Run your consumer-facing online store from one place, powered by ERP data.
Product Catalog & Storefront
Present products to consumers on the storefront with images, descriptions and prices.
Cart & Checkout
Let consumers build their cart and complete the checkout step smoothly.
Membership & Account
Let consumers manage their order history, addresses and preferences from their account.
Shipping & Returns
Run dispatch, shipment tracking and the return process in one flow.
Roles
Who is it for?
The same data, a different view for each role.
End Consumer
Browse the storefront, add to cart, pay and track your order.
Store / Marketing Manager
Manage the storefront, campaigns and order flow from one place.
Connection
How an online order flows
The B2C store is not a separate system outside the ERP. As the consumer moves from storefront to checkout and delivery, stock, price, orders and dispatch all run on the same data.
Storefront
The consumer picks a product.
Cart
Adds to the cart.
Checkout
Completes payment.
Shipping / Delivery
Dispatch begins.
Capabilities
Key features
Compliance
Compliant with local regulation
The store is designed to operate in line with data-protection (KVKK) and distance-selling agreement requirements. The scope of compliance is shaped by your business’s choices and configuration.
B2C Commerce with Sonia AI
Describe it, Sonia prepares it.
Ask your online-store questions in natural language; Sonia analyzes order, stock and return data, prepares the summary and brings it for your approval — the final decision is always yours.
Frequently Asked Questions
How does the store stay in sync with stock and price?
The storefront does not keep a separate data copy; product, price and stock come from the ERP’s own data, so the information shown in the store stays current.
What happens after a consumer places an order?
Once payment is completed the order is created, stock is reduced and dispatch can start in the same flow; the process is tracked end to end with the order and dispatch modules.
How is the return process managed?
The consumer can initiate a request from their account; an approved return is written into stock and receivables, keeping the returned product and amount on record.
Related content
See AinosERP on your own processes
Let’s schedule a short demo and walk through the screens and Sonia AI using your flows.